FAQ, Shipping & Returns

Orders

How long until my order ships?

Most pieces are made to order just for you, so please allow 5–7 business days for sewing before your order ships. Pieces marked Ready to ship go out in 1–2 business days.

Can I order something custom?

I love custom requests: a bigger napkin set, matching pieces for a gift, or a fabric combination you dreamed up. Send me a note and we'll figure it out together.

Do you offer gift notes?

Yes! Add a note in your cart and I'll tuck a handwritten card into the package.

Fabrics

What are your fabrics made of?

Every fabric I sew with is 100% cotton: soft, washable, and full of color. It's the cotton you see and touch on every piece.

A few pieces also need something extra inside to do their job. Zipper pouches have a polyester lining, and oven mitts and pot holders have insulated, quilted padding that contains polyester for heat protection. Each product's "Details & care" lists exactly what's inside.

Will my piece look exactly like the photo?

Each piece is cut by hand, so the pattern placement will be a little different on every one. That's part of the charm! Colors can also look slightly different from screen to screen. Ask me for a daylight photo of any fabric anytime.

Why did a fabric disappear?

When I run low on a fabric, it leaves the shop so no one orders more than I can make. Many come back, and new ones arrive often. The fabric library always shows what's on my shelves right now.

Shipping & pickup

How much is shipping?

Shipping within the US is a flat $6, and free on orders over $75. I currently ship within the United States only.

Can I pick up my order?

Yes, local pickup is free! Choose Free pickup in Lawrence at checkout and I'll email you to arrange a time, or to bring it to the farmers market.

Where can I find you in person?

At the Lawrence Farmers' Market (Saturdays, placeholder: confirm days and hours). Come say hello and see the fabrics in person!

Furniture drops

How do drops work?

Once or twice a month I release a one-of-a-kind upholstered piece at a set date and time. Each piece has its own page with a countdown. The first person to check out takes it home. Sign up for drop emails so you never miss one.

How do I get my furniture home?

Furniture is too big to ship in a box. Choose free pickup in Lawrence, or local delivery within about 30 miles of Lawrence for $75. Farther away? Contact me before the drop for a freight quote.

How do I pay for a drop?

Drops are paid in full at checkout. While you're on the payment page, the piece is held for you for 30 minutes.

Returns

Can I return my order?

Because almost everything is made to order in the fabrics you choose, custom pieces and furniture drops are final sale.

Ready-to-ship pieces can be returned unused within 14 days of delivery. Contact me first and I'll walk you through it.

What if something arrives damaged?

I'll make it right. Email me a photo within 7 days of delivery and I'll send a replacement or a refund, whichever you prefer.

Care

How do I wash my pieces?

• Napkins: machine wash cold, tumble dry low. Iron while slightly damp for crisp edges.
• Oven mitts, bags, pouches: machine wash cold, air dry.
• Glasses cases and keychains: spot clean or hand wash.
• Furniture: spot clean with a damp cloth. Don't soak the fabric.